anyone knows what’s up with the guys Soundlight?
This spring i orderered an USB-DMX-device, which i sent back immediately with a friendly note after i found out it is a new generation which is not working with vvvv anymore.
So far so good - but they refuse to refund the money. Even further, they do not react at all to any request about what the matter is and so on. Is that normal with that company in your experiences? I am quite staggered, because never had anything like this yet - it is quite rude in fact in my opinion to refuse to answer at all.