..requested new password

hi. i have requested a new password (user - ksp), but it hasnt come through. i dont know whether this is done automatically or by hand.
could someone look into this please.

thanks.
matt (ksp)

Hi matt,
it’s done automatically. You have a hotmail-adress registered with us. Is that still the one you use? If not, please send me a message via my userpage.
Thanks
Dave

yup. the hotmail address is correct (…it is my name and surname.)
thanks for looking into this.

matt,
sent you a mail. let me know if all works out.

sorted. thanks very much.