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V4 stoped working after using screencapture

hi there,

i ran into a huge problem. after using the captasia screen-capturer v4 renderer got grey. in the renderer preferences every parameter values are (nil). i already reinstalled direct x 9c but that didn’t helped?

anybody run into the same problem? it’s a bit problematic for me because i don’t have the time to reinstall the whole OS.

strange,

probably camtasia changes hardware-acceleration settings:
rightclick desktop: properties > settings > advanced > troubleshouting: there is a slider titled “hardware acceleration” which should be set to maximum.

you are my hero :)

that was exactly the problem - camtasia switched the hardware accelatation off.

much much thanks